Payment

Patient are responsible for charges not covered by insurance, including co pays, deductibles and co insurance, as well as No Show/Late Arrival/ Late Cancellation fees.

Once insurance has processed the claim remaining charges are transferred to patient responsible, and statements are mailed to the address on file with Student Health Services. Statements returned as undeliverable are transferred to the Office of the University Bursar, even if the charges are not past due.

Payment Options:

• Online via the Payment Portal for students.
  • • Parents are able to make payments through the Guest Pay Portal. 
    • Individual payment plans can be set up on the payment portal
• By Check
  • Make checks payable to:  The Ohio State University Student Health Services
  • Mail to:  OSU Student Health Services PO Box 772911 Detroit, MI 48277-2911

SLSHS accepts personal checks, however, the following checks are not accepted:

• Counter Check: a non-personalized, non-encoded check that is available at most banks
• Starter Check: a non-personalized check received from a bank when a new checking account is established
• Third-Party Check: a check made payable to a person or organization other than the one accepting the check (ex. a paycheck)
• Foreign Check: a check written on a foreign bank not specifically prepared as US currency

A $30 fee will be assessed for returned checks.

Outstanding Balances

• Monthly statements are generated for accounts with an outstanding balance.
• Statements are mailed to the address on file.
• Failure to maintain a valid mailing address with Student Health Services may cause the account to be sent to the Office of the University Bursar Accounts Receivable Collections (ARCS).
• Statements returned as undeliverable are transferred to ARCS regardless of number of days past due.
• Electronic statements are available. Log into the Payment Portal and select the email option through the e-billing delivery setup link.

Collections

• Accounts with an outstanding balance of 120 days past due will be transferred to the Office of the University Bursar Accounts Receivable Collection Services (ARCS).
• ARCS will place a hold on class registration, grades and transcripts. Interest is charged on owed balances.
• Once past due account balance are transferred to ARCS - payments must be made to ARCS and will not longer be excepted by Student Health Services.

View/Print Appointment Receipt

A receipt can be viewed and printed for all encounters. 

To view or print a receipt:

• Log on to My BuckMD
• Click Appointment Scheduling and select View Appointments
• Click the tab titled Previous Appointments
• In the Documents column, click Action and select Receipt