Online and Telehealth Resources
Many health insurance companies provide after-hours advice nurses for their plan participants. Nurses can answer questions and provide advice for non-emergency situations. Check with your insurance company for more information or call the number on the back of your insurance card.
The below information is subject to change, may require a fee (depending on your plan) and is not associated with Student Life Student Health Services.
Wexner Medical Center
- Telehealth Immediate Care
- 614-293-3200
- Daytime, evening and weekend hours for care of non-life-threatening illness or injury via video visit.
The Ohio State University Student Health Benefits Plan (SHBP) underwritten by United Health Care
The SHBP medical policy partner, UHCSR offers online resources for non-emergency medical and mental health care.
- Healthiestyou 24/7 access to licensed medical and mental health doctors and providers regarding diagnosis and treatment of many non-emergency illnesses.
- These services are available as an additional resource to the care you have available on campus at the Wilce Student Health center and/or Counseling and Consultation Services. Go to http://go.healthiestyou.com/student/ for more information.
Anthem Blue Cross and Blue Shield
Using Live Health Online, plan participants can visit with a doctor 24/7 or talk to a therapist or psychiatrist by appointment through live video on their mobile device or computer.
- Live Health Online
- 1-888-548-3432
Aetna
- Informed Health Line
- 1-800-556-1555
Cigna
- Health Information Line
- Log in to the myCigna® website for the Health Information Line phone number, or call the Customer Service number on your Cigna ID card
- 1-800-244-6224
Medical Mutual of Ohio
- Nurse Line
- A registered nurse is available to answer health-related questions 24 hours a day, seven days a week. The Nurse Line is accessible by phone or secure system through My Health Plan. After an employee calls or emails, additional relevant educational information may be mailed to the employee.