Creating the Extraordinary Student Experience


Payment methods:

  • Online via the Payment Portal (Credit card payments only)
  • By mail to Student Life Student Health Services The Ohio State University 1875 Millikin Rd. Columbus, OH 43210
  • By phone (614) 292-0113 between 8:00AM and 5:00PM Monday - Friday
  • In person with a Patient Accounts & Reimbursement Associate on the third floor

Parents are able to make payments through our Guest Pay Portal.


Outstanding Balances

Monthly statements are generated for accounts with an outstanding balance. Statements are mailed to the address on file. Failure to maintain a valid mailing address with the Student Life Student Health Services may cause the account to be sent to University collections.

If electronic statements preferred, login to the Payment Portal and select the email option through the e-billing delivery setup link.


Insurance Payments

For insurance claim status, please contact the insurance company using the Member Services number provided on the insurance card.



Accounts with an outstanding balance of 120 days past due will be transferred to the Office of the University Bursar Accounts Receivable Collection Services (ARCS). ARCS will place a hold on class registration, grades, and transcripts. Interest is charged on owed balances.

Statements returned as undeliverable are transferred to ARCS regardless of the number of days past due.

If unable to meet personal financial obligations, contact Patient Accounts & Reimbursement (614) 292-0113. Payment plans are available.